"Is there a comprehensive insurance?" - how not to get caught when renting a car in Montenegro
Car rental tips in Montenegro
"Is there a comprehensive insurance?" - how not to get caught when renting a car in Montenegro
95% of offers for car rental in Montenegro do not have additional insurance. How to find out? - Simple.
Require a separate comprehensive insurance policy in which its terms, the amount of the franchise, the amount of the deposit, the possibility of coverage abroad, etc. will be spelled out.
Usually there are tales about the fact that "everything is included, there is comprehensive insurance, everything is covered" - this is a lie. This helps to increase the rental price,
In practice, if an insurance event occurs with such a fake insurance, landlords, especially local Montenegrin ones, will do everything to blame you and find a reason that in your particular case - the insurance does not cover the car, the damage would be presented to you, and the owner of the car will not return the deposit and money for the remaining rental period (as a rule, such types also do not have a replacement car).
"Early return of a rented car" - how not to get caught when renting a car in Montenegro
Small companies renting 1-2-4-5 cars will not be able to return your money in case of an early departure. They "eat" this money.
In the history of car rental, there are 30-50 cases per year when clients need to fly out of Montenegro early. We always return money for the remaining period of the car rental.
"No refund of the deposit" - how not to get caught when renting a car in Montenegro
A deposit is such a wonderful thing - it is there, and then it is gone. Private owners and small companies, especially Serbian-speaking ones, have turned the non-refund of the deposit into a separate type of business associated with car rental in Montenegro.
There are 1001 reasons why you may not get your deposit back: chips, scratches, excess mileage (of course, you were not told about the km limit), fines (real and fictitious), a tricky recalculation of rental days, a 2-hour delay in returning the car, etc.
Just put up with it if you rent a car in Budva not from our company. If they don’t return it, you will be less upset, if they return it, great.
And try to give as little of a deposit as possible. 100e is quite enough (many ask for 500 - 1000).
Another solution to get rid of you without returning the deposit is to include a story about a return in 30 days. This is not true. The deposit must be returned at the time of returning the rented car.
Our company works with a deposit of 100 euros.
"Each car rental has its own calendar" - how not to get caught when renting a car in Montenegro
A new trend emerged in 2016 - a different number of days in a month :) Quite often, customers began to say that competitors have no more than 28 days in a month, sometimes 26 or 25 :) This cannot be explained from the point of view of common sense, but nevertheless, the fact exists.
"Mileage limitation" - how not to get caught when renting a car in Montenegro
It often happens that small car rental companies in Montenegro forget to tell their clients (but do not forget to indicate in small print in the rental agreement) the mileage limitation - 500 km per month. Furthermore, the cost of each kilometer of excess mileage is 0.5 euros.
Thus, the cost of the car will increase by an average of $200-300 per month - by the amount of the deposit, by the way :)
"We don't speak Russian" - how not to get caught when renting a car in Montenegro
In practice, you may also have to face the local color of cunning, when the car is initially given to you by a friendly, smiling local employee who speaks Russian at that moment.
Leaving your phone number for communication, but the next time you call him, no one will remember their promises (for example, to fix the navigator or change the car) and with the usual excuse we don't understand Russian, or you misunderstood something at the beginning. or in general, our working day has already ended, everything is a fiesta, call later, everything will be in the morning, etc. ...
As a rule, the calculation is that clients will quickly wave their hand at all the agreements, and another person will accept the car.
